With many people looking for jobs while the recruitment industry is experiencing a decrease in recruitment consultants, those who remain have to cover more ground and do more work than usual. There may be new players on board, but these recruiters have yet to learn the ropes.
It's fair to say, based on my experience of being in this industry for more than two decades, that many of these new recruiters will make mistakes that could cost the integrity of their company.
If you're thinking of joining recruitment, or are new to the industry, then keep these things in mind and avoid the mistakes early on:
1. Disregarding the basics
There is a proper way to undertake the process of recruitment. You learn better by breaking down each of the tasks and then practicing this until you have perfected it.
For example, most arrangements start out with that first phone call between the recruiter and the candidate or the client. If you are not prepared for it, then the process immediately breaks down.
To be sure that this won't happen, have a script on hand when you have to contact someone. It should detail how you should open and close the calls. Use this each time you have to talk, until you won't have to use the script anymore. Do the same with other tasks you have to accomplish, because practicing is part of learning to become good at what you do.
2. Not getting enough training.
Some agencies do give proper training to newbies in recruitment, but there are other companies that delay this until the recruiter is absorbed into a more permanent status.
Give yourself an edge over the rest by self-educating and enlisting in trainings, even as these are not company initiated. Read about your industry, observe how old players are carrying out the process and if possible, find a mentor among them.
3. Not giving value to both clients and candidates.
While clients are important to the business, you also have to give the candidates the same kind of treatment. Taking their calls or replying to their emails should be given priority, too. How they are treated reflect the way you do your business overall.
4. Being too quick to offer discounts.
In the 80s, giving a rate discount was hardly done because the recruitment process was a lot more manual. The service expected from a recruiter was almost personal.
These days, however, technology has made it possible for phone calls, meetings and even interviews to be more streamlined, faster and taking place anywhere, that some recruiters may think it would help them remain competitive by offering clients discounted rates even as they know their service is top-notch.
Don't sell yourself short. Give a rate you can be comfortable carrying on because it will be difficult to charge full price once you offer discounts.
5. Dwelling on the negative.
You will make mistakes as you go along, but in this business, it seems that those who achieve success are those that see the valuable lessons behind those mistakes. See good opportunities in every situation. Stay in the positive and remain optimistic despite the odds.
Being a recruitment consultant is a never-ending process. This is the reason why I wroteThe Art of Recruitment, to guide recruitment consultants in their field. Why not invest in yourself? You can download an e-book on this site.
Until next time, be the best you can be - Gaynor