Recruitment  Excellence Program

Many of our clients have found that it is difficult to measure the return on investment from training – whether internal or externally provided.

We believe that to reinforce the skills learned during training, follow up must be undertaken by the trainer and management over an extended period of time.

For the past five years The Recruitment Training Company has led the training industry in the delivery of training solutions to recruiters and over 90% of our business is repeat which demonstrates our ability to make changes within the participants that are longer lasting.

As a result of our desire to provide long lasting results and develop quality recruitment consultants, we have recently developed a 10 week training plan for consultants. This plan encompasses all the skills required to be successful within our highly competitive industry.

How does the training plan work?
The consultants spend one day per week in “classroom” style training and then 4 days per week “on the job” implementing the skills learnt.

The difference we believe, between this concept and other induction and training programs is that the trainee will be able to take the skills learnt in the classroom and immediately implement them on the desk. In fact we will be formally assessing them to ensure that they have implemented the skills learnt. This means that after the 10 week program, each and every consultant will have the skills required to be successful in the recruitment industry. We focus on the skills required for both temporary and permanent desks.

Assessment is a mixture of workplace observation; questioning of underpinning knowledge and a trainee self assessment tool. Each week relevant forms are completed by both the trainee and assessor which are fed back to us to ensure that we go over any areas of concern.

Sequencing of Training

Week 1

• Overview of the recruitment industry
• The recruitment process PERM
• The recruitment process TEMP
• Sourcing quality candidates
• Identifying quality candidates
• Writing effective adverts
• Pre-screening candidates

Week 2

• Testing candidates
• Personality profiling
• Interviewing candidates
• Taking effective reference checks
• Gaining candidate commitment and loyalty
• Assessing candidates
• Preparing candidate overviews

Week 3

• Quality prospecting
• How to prospect
• Canvassing
• Objections
• Closing
• Making compelling marketing calls

Week 4

• Getting past the gatekeeper
• Reverse marketing techniques
• Advert chasing techniques
• Lead generation
• Using reference checks as a marketing tool
• How to gain leads from candidates
• How to generate new vacancies
• Needs/Solution Client visits

Week 5

• Taking a competency based job brief
• Asking for exclusivity/retainers etc
• Selling client paid advertising
• Selling Retainers
• Controlling the recruitment process from the client perspective
• Taking client interview feedback
• Taking a temp job brief
• Filling the temp role

Week 6

• Generational issues in recruitment
• Headhunting Techniques

Week 7

• Identifying Personality styles
• Introduction to NLP principles

Week 8

• Building effective client relationships
• Turning clients into candidates and candidates into clients
• Why good service is good business
• Continuous Improvement
• Formalising your client relationships
• Service level agreements
• Staying ahead of your competitors

Week 9

• Time management
• Setting effective goals
• Dress and appearance  and the power of positive thinking
• The importance of KPI’s

Week 10

• Preparing for a career in recruitment
• Running an effective temp desk
• Running an effective perm desk

For further information please contact us